Terms of Service

1. About ADDHISSON

ADDHISSON is a Christian lifestyle brand offering apparel, gifts, accessories, and other meaningful products.

Our website provides product information and allows customers to explore available collections and place orders.

2. Product Information and Availability

We make reasonable efforts to present accurate product descriptions, photographs, colors, sizes, and prices.

Actual product appearance may vary slightly due to lighting, photography, or screen settings.

Products are subject to availability. We may update product information, prices, or collections when necessary. Any applicable price and delivery charges will be communicated before an order is finalized.

3. Orders and Confirmation

Customers must provide accurate names, contact details, delivery addresses, and other information required to process orders.

After an order is submitted, ADDHISSON may contact the customer to confirm the details.

An order may be declined or delayed where information is incomplete, payment cannot be verified, a product is unavailable, or fulfillment is otherwise not possible. We will make reasonable efforts to communicate relevant issues to the customer.

4. Pricing and Payment Methods

Available payment methods may include:

• Cash on Delivery (COD)
• bKash
• Bank transfer

The payment methods available for an order will be communicated through the website or during order confirmation.

Customers using advance payment methods must follow the provided payment instructions. Orders requiring advance payment may be processed after the payment has been verified.

Customers must not share their PINs, OTPs, passwords, or banking security credentials with anyone.

5. Delivery and Shipping

ADDHISSON arranges delivery using available courier or logistics services.

Customers are responsible for providing complete and accurate delivery information and remaining reachable for delivery coordination.

Delivery charges, where applicable, will be communicated before order completion. Delivery estimates may vary according to destination, courier operations, weather, holidays, and other circumstances.

If a delivery issue occurs, customers should contact ADDHISSON through the official contact channels published on the website.

6. Order Cancellation

Customers who wish to cancel an order should contact ADDHISSON as soon as possible.

Cancellation requests will depend on the order's processing and dispatch status. An order that has already been dispatched may not be cancellable through the normal order-cancellation process.

Any applicable cancellation charges or other conditions will be communicated to the customer, subject to applicable law.

7. Returns, Exchanges, and Refunds

If a customer receives a damaged, defective, or incorrect product, they should contact ADDHISSON through the official customer support channels and provide relevant order details and supporting photographs where appropriate.

Return, exchange, and refund requests will be assessed according to the circumstances, the applicable published policy, and applicable Bangladesh law.

Before returning a product, customers should contact ADDHISSON for instructions. Product condition, return shipping arrangements, and refund procedures will depend on the applicable circumstances and policy.

Nothing in these terms is intended to exclude or restrict consumer rights that are protected by applicable law.

8. Intellectual Property

ADDHISSON's original brand name, logo, designs, graphics, product artwork, written content, and other original website materials belong to ADDHISSON or their respective rights holders.

You may not copy, reproduce, distribute, modify, or commercially use protected materials without appropriate permission, except where permitted by law.

9. Acceptable Website Use

Customers must not use our website for unlawful activities, submit fraudulent orders, attempt unauthorized access, interfere with website operations, or misuse our content.

We may take reasonable steps to protect the website and our customers against misuse, subject to applicable law.

10. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, and website service providers.

The terms and privacy practices of those providers may apply to their respective services. This section does not exclude any responsibility ADDHISSON may have under applicable law.

11. Website Content and Availability

We aim to keep our website accurate and accessible. However, temporary interruptions, technical errors, or delays may occur.

We may update website content, products, and features as our business develops.

12. Applicable Law

These Terms of Service are governed by the applicable laws of Bangladesh. Any rights or obligations imposed by applicable consumer protection laws remain unaffected by these terms.

13. Changes to These Terms

We may revise these Terms of Service when our products, services, or business practices change. The latest version will be published on this page with its revision date.